Account Creation
You agree to the terms when you register. The same agreement applies whether you sign up on mobile, desktop, or via our app in supported Pakistan regions.
LEGAL REFERENCE
Our Terms Shape How We Operate for You
When you open an account with th 7, you enter into a straightforward agreement that defines how deposits flow, how withdrawals clear, and how your account stays secure...
Pakistan-region complianceJazzCash, Easypaisa, SadaPay, Raast payment railsAccount security & verificationWithdrawal & dispute handling
What These Terms Protect
Our terms govern the relationship between you and th 7 across all devices—mobile app, web browser, and live tables. They outline your rights when you deposit via JazzCash, Easypaisa, SadaPay or Raast; your obligations to verify your identity; and the conditions under which we may suspend or close your account. We enforce these terms consistently so that every withdrawal is processed fairly,
every account stays protected against fraud, and disputes are resolved within a defined timeframe. Where local law permits, these terms apply to all account activity in supported regions. By opening an account, you agree to abide by them.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REACH OUR TEAM
Questions About Your Account Terms
Team online
Live Chat
Open a chat window from your account dashboard or the lobby footer. Our support team answers term clarifications, account restrictions, and policy-related questions during operating hours.
Email Support
Send queries to our support email address listed in your account settings. Include your account ID and a clear description of your question so we can respond within one business day.
Account Settings
Review the full terms, your active restrictions, and your account status any time from Settings > Account Info. Contact us if any term or condition is unclear.
CREDIBILITY SIGNALS
How We Maintain Integrity in Our Terms
Transparent Payment Flow
Every deposit via JazzCash, Easypaisa, SadaPay or Raast is logged and verified in real time. Our terms commit us to showing you exact payment status and withdrawal timelines in your account history.
Identity Verification
We verify your identity once during account setup using standard KYC checks. Our terms outline exactly what documentation we need and how long verification takes so there are no surprises at withdrawal.
Dispute Resolution
If a transaction doesn't match what you expected, our terms define a clear dispute process. We investigate within five business days and communicate findings directly to your account.
Account Security
Our terms require you to keep your login secure and notify us of unauthorised access immediately. We protect your account with encryption and monitor for suspicious activity on your behalf.
Withdrawal Rights
You retain the right to withdraw your balance at any time, subject only to account verification and pending bet settlement. Our terms guarantee withdrawal requests are processed without artificial delays.
Policy Consistency
These terms apply equally to all account holders. We do not create hidden clauses or apply different rules based on region or deposit method within supported areas.
CONSISTENCY MAP
Our Terms Across All Pages
Deposit & Withdrawal
JazzCash, Easypaisa, SadaPay and Raast payment terms remain consistent across all pages. Deposit speed and withdrawal timelines are the same regardless of where you access your account.
Account Closure
If you request account closure, the same process applies: verification check, balance withdrawal, and closure confirmation. This policy is unified across all devices.
Bonus Terms
Any promotions we run are governed by specific bonus terms that layer on top of these base terms. Those bonus-specific rules are always available in the promo section.
Dispute Handling
Transaction disputes follow the same investigation and resolution timeline regardless of payment method. We treat JazzCash disputes the same as Easypaisa, SadaPay or Raast disputes.
Device Access
Your account terms don't change when you switch from app to browser or between devices. The same account restrictions and rights apply everywhere you log in.
Regional Applicability
These terms apply in supported regions of Pakistan where we operate. Local law supersedes any term in this agreement where the two conflict.
POLICY FRAMEWORK
What Shapes Our Terms & Conditions
Account Verification
We require identity confirmation before your first withdrawal. This protects...
Deposit Protection
Deposits via JazzCash, Easypaisa, SadaPay and Raast are secured from...
Withdrawal Finality
Once you request a withdrawal and it's processed, the transfer...
Account Suspension Rights
We reserve the right to suspend accounts that violate our...
Promotional Fairness
Any promotional offer we post includes separate terms that define...
Limitation of Liability
Our terms define what th 7 is and isn't responsible...
Questions About Terms & Conditions
You're shown a summary of key terms during registration and can access the full document any time from your Account Settings. We recommend reading the full version before your first deposit so you understand withdrawal timelines, verification requirements, and dispute processes.
Minor violations may trigger a warning or temporary restriction on deposits. Serious breaches—such as using multiple accounts or providing false identity information—can result in account closure and forfeiture of balances. We always notify you in writing of the violation and your right to respond.
No. If we change any material term, we notify you by email at least 30 days in advance. You retain the right to close your account before changes take effect if you disagree. Changes to payment timelines or fees are always communicated clearly.
Yes. Your base account terms are identical regardless of payment method. However, JazzCash, Easypaisa, SadaPay and Raast may have their own processing timelines, which we display in your account before you confirm a deposit or withdrawal.
You can file a dispute directly from your account or contact our support team with your account ID and specific details. We investigate within five business days and respond with a written decision and the reasons behind it.
Yes. Whether you play on our mobile app, log in via web browser, or join a live table, the same terms govern your account. Your balance, restrictions, and verification status are synchronized across all devices.
The effective date is shown at the top of the full terms document in your Account Settings. You can also contact our support team to request a version history of any specific clause or policy.